Shipping policy
Shipping Policy
Last updated: June 21, 2026
PartsMunk ships to all addresses in the continental United States. We do not ship to PO Boxes, US territories, APO/FPO addresses, or international destinations. A valid physical street address is required for all orders.
Free Shipping
PartsMunk offers FREE standard shipping on every order — no minimums, no surprises. The price you see is the price you pay. Shipping is already included, so you'll never be charged extra for delivery at checkout.
Order Processing
Most orders are processed within 1 to 2 business days after payment is confirmed. Business days are Monday through Friday, excluding federal holidays. Orders placed after 3:00 PM EST may begin processing the following business day. You'll receive a shipping confirmation email with your tracking number once your order ships.
Transit Times
Standard ground delivery typically takes 3 to 7 business days after dispatch. Delivery estimates are provided by the carrier and are not guaranteed. PartsMunk is not responsible for delays due to weather, carrier issues, or other circumstances beyond our control.
Multiple Shipments
Because orders are fulfilled from multiple warehouse locations across the United States, your order may arrive in multiple packages from different origins. You'll receive a separate tracking number for each shipment — always at no additional charge.
Order Tracking
Once your order ships, you'll receive a confirmation email with your tracking number. Please allow 24 to 48 hours for tracking to update after you receive your confirmation email.
Backorders and Product Availability
Our catalog is synced with multiple distribution partners, and inventory can change quickly. In rare cases, an item may become unavailable after your order is placed. If that happens, we'll contact you within 1 business day to offer one of the following:
- Wait for restock with an estimated availability date
- Substitute with an equivalent part at the same or lower price
- Receive a full refund to your original payment method
Order Cancellations
Orders may be cancelled at no charge any time before shipment. Once your order has shipped, cancellation is no longer possible and the order is subject to our Refund Policy. To cancel an order that hasn't yet shipped, email support@partsmunk.com with your order number as soon as possible.
Address Accuracy
Customers are responsible for providing accurate shipping information. Packages returned or forwarded due to incorrect, incomplete, or undeliverable addresses are the customer's responsibility, and reshipment charges may apply.
Damaged or Lost Packages
If your order arrives damaged, photograph the packaging and parts immediately and contact us at support@partsmunk.com within 48 hours of delivery with your order number and photos. Damage not reported within this window may not be eligible for a claim.
If your tracking shows delivered but you didn't receive your package, contact us within 60 days of your shipping confirmation email and we'll file a carrier claim on your behalf.
California Emissions Notice
Some emissions-related products are not legal for sale or use in California or other states with similar regulations. It is the customer's responsibility to verify compliance with applicable state and local laws before purchase.
Contact
Questions about shipping? Call us at 1-866-808-4431 or email support@partsmunk.com, Monday through Friday, 9am to 6pm EST.