Privacy Policy

Last updated: April 20, 2026

partsmunk.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). partsmunk.com is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details: your name, address, billing address, shipping address, phone number, and email address
• Financial information: credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details
• Account information: username, password, security questions, preferences, and settings
• Transaction information: items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions
• Communications with us: information you include in communications with us, for example, when sending a customer support inquiry
• Device information: information about your device, browser, or network connection, your IP address, and other unique identifiers
• Usage information: information regarding your interaction with the Services, including how and when you navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information
• Automatically from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies
• From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf
• From our partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. To process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges, and other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience for you.
• Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart.
• Security and Fraud Prevention. To authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services.
• Communicating with You. To provide customer support, respond to you, provide effective services, and maintain our business relationship.
• Legal Reasons. To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These parties may include:

• Service providers who perform services on our behalf, including Shopify (platform hosting), our payment processors, shipping carriers (such as UPS, FedEx, USPS, and LTL freight providers), email service providers (including Klaviyo), cloud storage providers, and customer support tools
• Business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Depending on where you reside, you may have a right to direct us not to share information about you to show targeted advertisements and marketing. You can exercise your rights to opt-out of those uses here.
• Third parties at your direction, such as to ship products or through your use of social media widgets or login integrations
• Our affiliates or otherwise within our corporate group
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, respond to subpoenas and similar requests, enforce our terms or policies, and protect or defend the Services

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify.

To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information at the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of those sites. Information you share on third-party social networking platforms may also be viewable by other users. Our inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, contact us using the details below to request deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

We retain personal information as follows:

• Transaction and financial records: retained for 7 years to comply with tax, accounting, and legal requirements
• Account information: retained while your account is active and for 2 years after closure, unless you request earlier deletion
• Marketing contact information: retained until you opt out or request deletion
• Customer support communications: retained for 3 years

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and may be declined as permitted by law.

• Right to Access / Know. Request access to personal information we hold about you.
• Right to Delete. Request that we delete personal information we maintain about you.
• Right to Correct. Request correction of inaccurate personal information.
• Right of Portability. Request a copy of the personal information we hold and request that we transfer it to a third party.
• Right to Opt Out of Sale or Sharing for Targeted Advertising. Opt out of the "sale" or "share" of your personal information or opt out of processing for "targeted advertising," as defined in applicable privacy laws. You can exercise your rights to opt out here. If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will automatically treat this as a request to opt out for the device and browser you used. To learn more about GPC, visit https://globalprivacycontrol.org/. Other than GPC, we do not recognize other "Do Not Track" signals.
• Managing Communication Preferences. We may send promotional emails, and you can opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send non-promotional emails about your account or orders.

To learn more about how Shopify uses your personal information, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests. You may designate an authorized agent to make requests on your behalf; we will require proof of authorization.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK contracts, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, contact us at:

PartsMunk Orlando, FL 32804 United States

Email: support@partsmunk.com Phone: 1-866-808-4431 Hours: Monday–Friday, 9am–6pm EST