Last updated: April 20, 2026
Our Commitment
PartsMunk is committed to making partsmunk.com accessible to all customers, including those with disabilities. We believe everyone should have equal access to the information and services available on our website, and we are continuously working to improve the accessibility and usability of our site for all users.
Accessibility Standard
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.
Ongoing Efforts
We take the following measures to ensure accessibility of partsmunk.com:
- Using accessible themes and templates on our Shopify storefront
- Structuring pages with proper headings and semantic markup
- Providing alternative text for images where possible
- Ensuring sufficient color contrast for readability
- Supporting keyboard navigation throughout the site
- Designing forms with clear labels and error messaging
- Testing with common screen reader technologies
- Regularly reviewing and updating our site to address accessibility issues as they are identified
Accessibility is an ongoing process rather than a one-time project. We continuously review our website as new content is added and as standards evolve.
Third-Party Content
Some content on our website is provided by third parties, including product images and descriptions supplied by manufacturers and distributors, embedded videos, and third-party applications. We do not control the accessibility of this third-party content but will work to identify accessible alternatives where feasible.
Assistive Technologies
Our website is designed to work with the following assistive technologies:
- Screen readers, including JAWS, NVDA, and VoiceOver
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
If you experience difficulty using our website with any assistive technology, please contact us so we can help you complete your purchase or answer your question.
Alternate Access — We Are Here to Help
If any part of our website is not accessible to you, or if you would prefer to place your order, ask product questions, or manage a return by phone, our customer service team is available to assist you directly.
Call us: 1-866-808-4431, Monday through Friday, 9am to 6pm EST Email us: support@partsmunk.com
We will work with you personally to make sure you receive the same information, pricing, and service available on our website.
Feedback
We welcome your feedback on the accessibility of partsmunk.com. If you encounter accessibility barriers, have suggestions for improvement, or need to request information in an alternative format, please contact us:
Email: support@partsmunk.com Phone: 1-866-808-4431 Mail: PartsMunk, 1317 Edgewater Dr #7083, Orlando, FL 32804, United States
Please include the following in your message so we can respond quickly:
- The web address (URL) of the page where you experienced the issue
- A description of the problem
- The assistive technology or browser you were using (if applicable)
- Your preferred method of response
We aim to respond to accessibility feedback within 3 business days.
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may file a formal complaint with the U.S. Department of Justice under the Americans with Disabilities Act. More information is available at https://www.ada.gov.